Terms and Conditions
Security for the safety of your personal information, Material Clothing store uses STRIPE PAYMENT GATEWAY / SSL Certificates to encrypt information passed to and from the website during registration and checkout. When placing an order, you can immediately check the security validity by clicking the padlock icon that appears in the URL line of your browser window when SSL is activated.
Material Clothing store's ambition is for the website to always be up and running, however Material Clothing store cannot guarantee this. Material Clothing store cannot guarantee that all the products shown are available at the time you place your order. In the event the product you order is no longer available you will be contacted by e-mail shortly after placing your order.
Due to the colour settings of your device, the colours of the products shown in the pictures in the Material Clothing store can differ from their actual colours. Material Clothing store cannot be held responsible for any such discrepancy.
Material Clothing store reserves the right to change prices of the products sold. The prices of the products will, during the time of placing an order, be valid throughout that specific process.
The Material Clothing store accepts payment by VISA / MasterCard / American Express / ApplePay / ChinaUnionPay / JCB / Diners / CartesBancaires / Discover / Visa Electron / Maestro. The full payment is charged when the package is dispatched. Credit card payment is made with our partner STRIPE. All transactions are encrypted and 100% secure.
Shipping charges may be added to your order. Please view the Material Clothing store shipping rates for information on your specific shipping charge.
Material Clothing store cannot be held responsible for any currency changes or currency exchange rates any bank may have when exchanging the EUR, USD or GBP into any other currency.
Material Clothing store will not pay shipping costs for uncollected packages.
CONTACT INFORMATION TO CUSTOMER SERVICE
If you have any questions please contact the customer service at email@example.com
FEEDBACK AND COMPLAINTS POLICY
We welcome any comments about our service, so that we can improve what we are doing. We aim to deal with any problems quickly and fairly. If you have reason to complain about our service, please email our Customer Services Team stating clearly that you are making a complaint. Our aim is to respond to your complaint within a few working days, either resolving the complaint, or with a timescale for resolution.
Material Clothing Ltd
Company No. 14189229
VAT Registration Number. 417151814
10 Park Plaza
Battlefield Enterprise Park
PLEASE DO NOT RETURN ANY ITEMS TO OR USE THIS AS A CONTACT ADDRESS.