Purchases made on www.materialclothing.co.uk will be delivered by Every. Tracking information will be shared once your order is shipped.

Please check the following before contacting our customer service team:
 - Check you have received an email confirming your order has been dispatched. 
- Check the tracking information that is included in your dispatch confirmation email using the relevant link. 
- Check for emails, phone calls and attempted delivery cards from one of couriers, it may be that your parcel is being held at your local depot awaiting collection or redelivery. 
- Check nobody at your address has taken the delivery on your behalf.
 - Although our couriers should not leave your parcel with a neighbour its always worth checking with your neighbour just in case. 
+ Please contact Every and we’ll do our best to resolve the issue as quickly as possible.

Yes we offer our customers free shipping.

Orders are shipped Monday to Friday excluding UK Bank Holidays. Please allow 1-2 business days for order processing. This may take longer during special releases, major holidays and sale periods. Please allow 2-3 business days for delivery of you order

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